Offering on Amazon Marketplace – How you can Connect with Your (Potential) Amazon Customers Directly
Amazon Used to give out the email address of the buyers of yours, for this reason you might follow up with them and ship them thank you notes and this kind of, although they have changed that a while back. Continue reading to learn the method that you are able to still connect with your customers.
They may have unveiled the restrictions to their contact process so as to keep a tighter reign on customer support quality, and perhaps to stop leakage of their earnings. In either case, now there’s no longer a method to get in touch with your customers immediately.
Or what is the wholesale formula there? In fact, there are 2 ways:
1) Thank You gifts or Notes
You can include some type of “special” of gift in the package of yours, perhaps a bookmark which doubles as a coupon, or a present of some kind, for instance for an electronic guide. If you go for the latter, you might want to offer them a choice — or make confident you have a range of offers and post them one that would go well with the purchase of theirs.
In order to claim it, they’d therefore have to email you, as well as bingo — you’ll have their email address.
in case all you want is follow up, there’s absolutely nothing wrong with writing back, thanking them for their positive comments (saying they made your day!), as well as asking them if they’d possibly be happy to provide you with constructive comments and include identical comments.
I at one time got an enthusiastic call from a person who said she was so pumped up about having gotten the book, therefore quickly and in such great quality, which she would leave feedback. However, sadly, she do not ever did.