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Customer Relationship Management System (CRM) is requiring in today?s information driven knowledge economy. Companies can bring more buyers through satisfied customers. If customers make use of company?s services and if they get instant the aid of the company they can encourage a lot more peoples to use your products and services. One satisfied customer brings 100 more customers so your customer satisfaction department also became your marketing department. It is also a system employed to document, store, retrieve and analyze all facets of customer relations in a company.
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